Terms & Conditions
1.1 www.graceandgrey.co.uk is operated and owned by Grace and Grey Ltd. We are registered in England under company number 09290278. You agree that e-mail will be used as the standard means of communication. If your order is accepted, we will send you an e-mail confirming this.
1.2 It is not necessary to register with us in order to use most parts of this Website.
1.3 Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
1.4 You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.
1.5 If you sign up to our newsletter we may use your email address to send you information about products or services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
Use of Website
1.7 You may print and download material from this Website provided that you do not modify or reproduce any content without our prior written consent.
Links To and From Other Websites
1.8 Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own risk.
1.9 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
1.10 By linking to this Website in breach of clause 5.2 you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
1.11 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.
1.12 All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.
Disclosure of Personal Data
1.13 We may disclose your personal data:
a) to other companies within our group
b) if we sell our business
c) to agents and service providers
d) In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
1.14 We may also disclose aggregate statistics about visitors to our website [customers and sales] in order to describe our services to prospective partners [advertisers, sponsors] and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
Right to Cancel
1.15 You have the right to cancel the purchases of goods without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
1.16 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.17 Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
1.18 You will not have any right to cancel a purchase for the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;
Exclusion of Liabilty
1.19 We do not accept liability for any loss or damage that you suffer as a result of using this Website.